Royal Ace Casino casino — Expert Royal Ace Casino casino/slots reviews
Author: Isaac Payne
Published: November 11, 2018 | Updated: November 06, 2025
Royal Ace Casino casino has operated since 2009 and is powered by Real Time Gaming (RTG). This review examines the casino lobby, RTG slots and progressive jackpots, welcome bonuses and the recurring concerns reported by players, including slow or withheld withdrawals.
Read our Royal Ace Casino casino/slots reviews to learn about the casino’s advertised welcome bonus (up to $4,000), accepted deposit methods like Visa, Mastercard and Bitcoin, offshore Costa Rica licensing, and crucial user feedback on payout speed and customer support.
| Website: | royalacecasino.com |
|---|---|
| Online Since: | 2009 |
| Bonus: | 200% welcome bonus up to $4,000 (tiers and terms apply) |
| License: | Costa Rica (offshore) |
|---|---|
| Software: | Real Time Gaming (RTG) |
| Location: | Costa Rica |
About Royal Ace Casino
Royal Ace Casino is an online casino that has operated since around 2009 and is known for using Real Time Gaming (RTG) software. The site targets players in the United States and other countries where RTG casinos are popular.
The casino advertises large welcome offers, a loyalty/VIP program and a catalog of slots, table games, video poker and progressive jackpot titles. The operator typically runs promotions targeted to new and returning players.
Royal Ace is operated from Costa Rica (an offshore jurisdiction). This means it is not licensed by major European regulators (UKGC, MGA), which limits formal player protections and dispute resolution options.
My Experience at Royal Ace (summary of reviews)
Players and industry reviewers consistently note that the site’s game selection (RTG) and bonus values are attractive, especially for players seeking big upfront match bonuses.
However, many player reports and several industry review sites highlight significant issues with withdrawals — including long delays, fees and restrictive terms that can make cashouts difficult.
Customer support exists but is often described as slow or unresponsive when players raise withdrawal disputes, leading some review platforms to blacklist or warn about the operator.
Given the mixed feedback, approach Royal Ace with caution and verify withdrawal paths and current payout experiences before depositing large sums.
Typical deposit: $30+ | Time with site: various | Common complaints: withdrawal delays, fees | Software: RTG | Reputation: Mixed-to-negative among watchdog sites
"Large bonuses and a solid RTG library, but multiple reports of payout problems and slow support mean approach with caution." — Industry review consensus
Bonuses and Promotions
Royal Ace markets sizeable welcome bonuses and recurring promotions. Bonus values can look generous on first sight but come with wagering requirements and terms that players should read carefully.
Multiple bonus types have been advertised historically — deposit matches, free spins/no-deposit offers and VIP incentives — but clearance of bonus winnings can be hampered by playthrough rules and withdrawal restrictions.
Typical Casino Welcome Bonus
Up to 200% — up to $4,000 (tiers and terms apply). Wagering requirements and maximum cashout limits often apply; always check the terms and conditions before claiming.
No Sportsbook
Royal Ace is a casino operator focused on casino games and does not operate a dedicated sportsbook under the Royal Ace brand.
Reload / Ongoing Promotions
Site-run reload bonuses and occasional deposit promos are promoted to returning players. Terms can include wagering requirements and game restrictions.
VIP and High Roller Offers
Royal Ace historically runs a multi-level VIP program with personalized offers for higher-tier players. Exact benefits vary and are subject to change.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and entry mechanics vary by promotion.
RTG progressive jackpots and occasional slot tournaments appear on the site; prizes and entry mechanics vary by promotion.
Other Bonuses and Promotions
- No-deposit bonuses (historically)
- Match deposit offers
- Reloads and periodic promos
- VIP/loyalty rewards (terms apply)
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How Royal Ace Bonuses Compare
Bonuses are often generous on paper compared with many regulated casinos, especially for US-facing players who have fewer options.
However, many regulated operators offer clearer terms, faster payouts and stronger player protections — areas where Royal Ace often falls short.
If quick, reliable withdrawals and regulatory oversight are priorities, regulated casinos (MGA/UKGC) are usually preferable.
Recommendation: If you consider Royal Ace for the bonuses, read all wagering and withdrawal terms, be conservative with deposit amounts, and confirm withdrawal methods and fees before playing.
VIP and Loyalty Program
Royal Ace has offered a tiered VIP program, giving higher depositors access to personalized bonuses, account managers and increased limits.
The program is activity-based; however, the value of VIP benefits can be limited if withdrawal processes remain slow or restrictive.
High rollers should confirm VIP terms and cashout pathways in writing before committing large sums.
Banking Methods
Banking options vary by player location. Historically, the site accepts credit/debit cards, bank wire transfers and some alternative/e-wallet or voucher-based deposit methods. Bitcoin and crypto acceptance has appeared at certain RTG partner sites but varies over time.
Deposits
Minimum deposits reported around $30 in many reviews, though the exact minimum depends on the payment method and current promotions. Accepted deposit methods typically include Visa, Mastercard, Bitcoin, Bank Wire and e-wallets (varies by country).
| Deposit Method | Min. Deposit | Max. Deposit | Deposit Now |
|---|---|---|---|
| Visa | $30 | $5,000+ | Deposit with Visa |
| Mastercard | $30 | $5,000+ | Deposit with Mastercard |
| Bitcoin | $30 (or equivalent) | N/A | Deposit with Bitcoin |
| Bank Wire | $100 | N/A | Deposit via Bank Wire |
| E-wallets | Varies by provider | Varies | Deposit with E-wallets |
Withdrawals
Withdrawals have a reported minimum (often around $20) and advertised processing up to 0–10 banking days. Multiple review sites and players report much longer waits, withdrawal fees (reports ~5%), and occasional denials or delays.
Payout speed and fees are primary concerns for Royal Ace; confirm current processing times and any fees before making a deposit.
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Timeframe |
|---|---|---|---|
| Visa/Mastercard | $20 | $2,000+ | 2-10 days (varies) |
| Bank Transfer | $50 | N/A | 5-15 days (varies) |
| Bitcoin | $30 (or equivalent) | N/A | Instant to several days (varies) |
| E-wallets | $20 | N/A | 1-7 days (varies) |
| Check/Wire | $100 | N/A | 7-21 days (varies) |
Casino Lobby
Royal Ace’s lobby is built around Real Time Gaming (RTG) software offering slots, table games and video poker. Graphics and UI are serviceable but not as modern as top-tier regulated casinos.
The RTG library includes classic and modern-style slots, progressive jackpot titles and a selection of blackjack, roulette and video poker variants.
Slots
RTG slots power the majority of the catalog — progressive and fixed-jackpot titles are highlighted. Players can find classic 3-reel and multi-line video slots among the offerings.
Many RTG implementations include progressive jackpots such as Aztec-style progressive titles and frequent slot tournaments for engaged players.
A historically popular RTG progressive jackpot-style title known for large pooled jackpots.
An RTG-era slot that features classic mechanics and bonus rounds.
Classic theme with progressive jackpot mechanics commonly found across RTG sites.
Many RTG titles offer low bet floors alongside higher-limit options for different bankrolls.
Table Games
A standard RTG table game selection: multiple blackjack variants, roulette, baccarat-type games and specialty table games. Paytables and rules vary by table — review the rules before play.
Bets and limits vary by table; consult the individual game info for specific rules, RTP and side-bet payouts.
Poker
Royal Ace does not run a large dedicated poker room; some poker-style games or table variants may be available in the casino software, but there is no major independent poker network tied to the site.
Players seeking a full poker network experience should look to standalone poker brands rather than Royal Ace.
Live Dealers
Royal Ace historically has not emphasized live dealer games the way modern live casinos do; the main offering is RTG RNG-based casino games rather than large live-dealer lobbies.
Expect only limited or no live dealer options on many RTG-powered builds.
Casual Games
Specialty offerings may include keno-style, scratch and other small instant-win style games depending on the RTG package the site runs.
Royal Ace Casino — Casino Focused Operator
Royal Ace is primarily a casino operator built around RTG titles and progressive jackpots rather than a sportsbook operator.
Our Royal Ace Casino casino/slots reviews emphasize the game library, bonuses and the recurring player-reported issues with withdrawals and customer support.
If you value quick, regulated payouts and strong dispute resolution, consider regulated alternatives; if you prioritize large upfront bonuses and RTG games, Royal Ace may appeal but with higher risk.
Sports
N/A — Royal Ace does not operate a sportsbook under the main brand.
Players seeking sports betting should look elsewhere or to partner brands that explicitly advertise sportsbook products.
This review focuses on casino products rather than sports markets.
eSports
N/A — eSports are not a core offering for Royal Ace.
Availability of virtual or novelty events depends on site integrations and is not a primary feature.
Royal Ace’s strengths lie in RTG slots and casino promotions rather than esports markets.
Virtual Sports
Not a primary focus; virtual sports availability depends on the site build and third-party integrations.
If offered, virtual sports will be a secondary feature and not a core product for this operator.
Mobile Experience
Royal Ace’s platform is accessible via mobile browser and some RTG-powered sites offer mobile-optimized play. The experience is functional but less refined than modern dedicated casino apps.
Compatibility and performance can vary by device and the specific RTG implementation used by the site.
Security and Safety
The operator uses basic security measures typical of offshore casinos, but because regulation is limited in Costa Rica, this provides less independent oversight than MGA/UKGC licenses.
- General support ([email protected] )
- Security-related concerns ([email protected] )
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Players have limited formal recourse in disputes due to the offshore license; confirm current contact channels and check recent user feedback before depositing.
How to Sign Up, Deposit, and Withdraw
Registration is straightforward — standard account creation with personal details is required. Players must verify identity for withdrawals per site KYC policies.
How to Deposit
Follow these steps to make your first deposit.
- Create account → Login → Go to Cashier/Deposit → Choose a deposit method (Visa, Mastercard, Bitcoin, Bank Wire, E-wallets)
- Enter amount (minimums may apply)
- Complete transaction and claim any promo code if applicable
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How to Withdraw
Follow these steps to request a withdrawal. Be prepared for potential delays and KYC checks. [email protected]
- Go to Cashier/Withdraw → Select withdrawal method
- Enter withdraw amount and provide any requested KYC documents
- Submit withdrawal request and await processing (processing times can be significantly longer than advertised)
Final Verdict
Royal Ace offers a broad RTG game library and headline-grabbing bonuses which may appeal to players seeking large match offers, especially in jurisdictions with fewer regulated options.
However, the operator’s Costa Rica jurisdiction, repeated reports of slow/blocked withdrawals, fees and mixed customer service make it a high-risk choice. We recommend caution: only deposit amounts you can afford to lose and review current user feedback regarding withdrawals before playing.
Disclaimer
Gambling can be addictive. If you have problems with gambling, seek help. Always check terms and conditions, wagering requirements and current user feedback before depositing.
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